Overview

At Central Langley Pet Hospital, we know that concerns about your pet’s health don’t always happen during regular clinic hours. Whether it’s late at night, early in the morning, or over the weekend, it can be difficult to know if your pet needs emergency care or if the issue can safely wait until we reopen.

That’s why we’re proud to offer 24/7 after-hours veterinary teletriage support through our partnership with Animal HealthLink (AHL), an award-winning Canadian veterinary teletriage provider.

With this service, you’ll always have access to trusted veterinary guidance when you need it most.

What Is Veterinary Teletriage?

Veterinary teletriage connects pet owners with licensed veterinary professionals who can assess your pet’s symptoms, provide guidance, and help determine the most appropriate next steps.

When you call after hours, you’ll speak with an experienced Registered Veterinary Technologist (RVT) trained in evidence-based triage protocols. They’ll help you understand whether your pet requires immediate emergency care, careful home monitoring, or a follow-up appointment with our team during regular clinic hours.

Benefits of Our After-Hours Support Service

Expert Veterinary Guidance — Anytime

Receive support from highly trained veterinary professionals 24 hours a day, 7 days a week, including evenings, weekends, and holidays.

Avoid Unnecessary Emergency Visits

Not every concern requires an emergency hospital visit. Our teletriage team can help determine the urgency of your pet’s condition, potentially saving you time, stress, and costly ER fees.

Stay Connected to Your Veterinary Team

Whenever possible, non-urgent cases are referred back to our clinic for ongoing care, helping us remain an important part of your pet’s healthcare journey.

Peace of Mind When You Need It Most

Instead of relying on unreliable online searches or guessing what to do next, you’ll receive trusted, professional guidance tailored to your pet’s symptoms.

Included for Our Clients

This service is provided as part of our commitment to delivering compassionate, continuous care for our patients and their families.

How the Service Works

1. Call our clinic at (604) 514-1225

2. Follow the prompts to access after-hours support

3. Speak with an AHL Registered Veterinary Technologist

4. Describe your pet’s symptoms and concerns

5. Receive clear guidance on the recommended next steps

Depending on your pet’s condition, the RVT may recommend:

• Immediate emergency veterinary care

• Monitoring your pet safely at home

• Booking a follow-up appointment with our clinic

Compassionate Care — Day or Night

Today’s pet owners want convenient access to veterinary support alongside exceptional in-clinic care. Through our partnership with Animal HealthLink, we’re proud to offer both.

If you have questions about our after-hours teletriage service, our team is always happy to help. At Central Langley Pet Hospital, your pet’s health and comfort remain our priority — every hour of the day.